Business Process Outsourcing (BPO)
Apart from providing services on Knowledge Process Outsourcing (KPO), we provide high-end services on Business Process Outsourcing (BPO). Our infrastructure paves way for providing Voice and Non-voice related services to our customers.
Our team of agents is well qualified and trained in customer interaction, US and UK accents, process Development, communication skills, and product selling techniques.
Agents are initially trained in smooth effective communication, US and UK accents, Voice process Development, SLA etc. We are backed by effective infrastructure to support the voice process so that the service levels are very much within the standard or pre-determined limits. We boast of operational excellence in almost all the domains of Business Process Outsourcing (BPO)
Non Voice Process
Our non voice process generally caters to finance related transactions generally related to finance sectors, banking, investments etc and not restricted to Supply Chain Management, Order Management, procurement and many more.